FAQ
Frequently Asked Questions (FAQ)
POV Camera Store
1. What is POV Camera Store?
POV Camera Store is an online retailer specializing in POV camera glasses designed for everyday use, travel, and active lifestyles. Our goal is to offer practical, hands-free recording solutions that are easy to use and reliable.
2. What are POV Camera Glasses?
POV camera glasses are wearable glasses with a built-in camera that records video from your point of view. They allow you to capture moments naturally, without holding a phone or camera.
3. Are the glasses easy to use?
Yes. The glasses are designed for simple operation, typically using a one-button control to start and stop recording. No advanced technical knowledge is required.
4. Can the glasses be used for everyday activities?
Yes. The glasses are suitable for everyday use such as walking, travel, casual cycling, and outdoor activities. They are not intended for extreme or professional sports unless stated otherwise.
5. Do you ship internationally?
Yes. POV Camera Store offers international shipping. Delivery times may vary depending on destination, carrier logistics, and customs processing.
6. How long does delivery take?
Delivery times depend on your location and shipping method. Once your order is processed and shipped, you will receive tracking information to follow your shipment.
7. What payment methods do you accept?
We accept commonly used online payment methods. All payments are processed securely through trusted third-party payment providers.
8. Can I return or exchange a product?
Returns or exchanges may be accepted if the product is unused, undamaged, and returned in its original packaging. Please refer to our Return & Refund Policy for full details.
9. What if my order arrives damaged or defective?
If your order arrives damaged or defective, please contact us as soon as possible. We may request photos or additional information to assist with a replacement or resolution.
10. Can I cancel or modify my order?
Orders are processed quickly. If you need to cancel or modify an order, contact us immediately. While changes cannot be guaranteed once processing begins, we will do our best to assist.
11. Do the glasses come with a warranty?
Our products are quality-tested before shipment. While we do not offer an extended warranty, we will assist with any issues related to defects or product faults in accordance with our policies.
12. Is it legal to record with POV camera glasses?
Recording laws vary by country and region. Users are responsible for complying with all applicable laws regarding video and audio recording, privacy, and consent.
13. How can I contact POV Camera Store?
You can contact us through the communication channels available on our website. We aim to respond as quickly as possible.