Return and Refund Policy
POV Camera Store
POV Camera Store aims to ensure customer satisfaction with every purchase. This Return and Refund Policy outlines the conditions related to returns, exchanges, and refunds for products purchased through our website.
Returns
Customers may request a return for products that are:
- Unused and in original condition
- Free from damage, wear, or signs of use
- Returned in the original packaging with all included accessories
Return requests must be submitted within a reasonable period after delivery. Products that do not meet these conditions may not be eligible for return.
Refunds
Once a returned item is received, inspected, and approved, a refund will be issued to the original payment method used at checkout.
Please note:
- Refund processing times may vary depending on the payment provider or financial institution.
- Shipping costs are non-refundable unless the return is due to a confirmed defect or error on our part.
Exchanges
Exchanges may be offered in cases where:
- The product arrives defective
- The incorrect item was received
Customers should contact us as soon as possible after delivery to report such issues. Proof of the defect or error may be required before an exchange is approved.
Non-Returnable Items
For safety, hygiene, and technical reasons, certain items may not be eligible for return, including but not limited to:
Products that show signs of use or recording Items missing original accessories or packaging Products returned after an extended period following delivery
General Conditions
POV Camera Store reserves the right to deny any return, refund, or exchange request that does not comply with the conditions outlined in this policy. All decisions regarding returns and refunds are made at the sole discretion of the store.